• "We cannot speak highly enough of Dr. Bigsby's professionalism, ethics, and her remarkable insight into the inner workings of behavioral health treatment. Her understanding of organizational behavior is outstanding. We found that her years of experience have given her an amazing insight into the intangibles that are what can make a good program a great program. Ultimately, Dr. Bigsby's services surpassed our expectations and we are grateful for her advice and recommendations."

    T.G. — CEO

  • "Thank you for all that you have done to bring my aspirations and goals together to a place where I can now see a clear direction forward. I am forever grateful to have met you and acquired so much knowledge from your expertise and have been touched by your incredible generosity of spirit."

    J.M. — Philanthropic Investor

  • “Kathleen is such a gift. Her brilliance shines through her rare blend of compassion and expertise - an invaluable asset to my life over the years. Maintaining solvency and health as a business owner throughout the years-long global pandemic was quite an undertaking. With her unwavering support, I was able to maintain company solvency while strengthening the deepest parts of myself and growing the business. She brings soul and strength everywhere she goes. Her tenacity and devotion are unmatched. Thank you for shining your light with all of us.”

    CC — Owner & Founder

  • "Helio's Executive Team engaged Dr. Kathleen Bigsby to explore the benefits and risks of a strategic partnership with another agency to expand services in New York State. Dr. Bigsby assisted each agency’s Executive Team in identifying mission, vision, and values to determine the overlap, differences, benefits, and risks in coming together. Dr. Bigsby brought experience, expertise and insight into the process while simultaneously facilitating reflective thought, conflict resolution and generative discussion of strategic goals."

    Kathleen Gaffney-Babb, President & CEO – Helio Health, Helio Health Foundation

Voyage LA: Kathleen Bigsby, PhD of KB Network
Christina Chopin Christina Chopin

Voyage LA: Kathleen Bigsby, PhD of KB Network

Today, we’d like to introduce you to Kathleen Bigsby, PhD

Hi Kathleen, so excited to have you on the platform. So before we get into questions about your work-life, maybe you can bring our readers up to speed on your story and how you got to where you are today?
My early professional journey brought clarity and purpose to both my personal and career paths. Growing up in Upstate New York, I absorbed invaluable lessons from my family and community that instilled a lifelong commitment to service and compassion. While completing my dissertation, I joined a nonprofit organization supporting individuals living with substance use disorders and co-occurring conditions. What began as an opportunity to serve soon became a profound education in resilience, humanity, and hope.
The women in our care, many of them mothers, revealed to me the true meaning of survival, empathy, and courage. Together, we worked to transform cycles of generational trauma and addiction into pathways of healing, growth, and renewed possibility. That experience became the cornerstone of my professional mission: to lead with purpose, serve as a catalyst for change, and enhance systems that promote holistic well-being.

I have since carried out that mission in California, where I have designed and led integrated systems of care that support individuals with complex behavioral health needs. Across various roles, including executive, clinician, and professor, I have witnessed the universal human struggle to break free from maladaptive coping patterns that inhibit authenticity, growth, and fulfillment. My work focuses on empowering individuals to cultivate self-awareness, resilience, and a sense of purpose that transcends their circumstances.

At a time when many feel overwhelmed by fear or loss of hope, I remain devoted to the belief that with compassion, support, and courage, every individual can rediscover their capacity for joy, healing, and the limitless possibilities of transformation.

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Leader-ing: Leadership in Action
Christina Chopin Christina Chopin

Leader-ing: Leadership in Action

During a recent mentoring session, my mentee and I explored what it truly means to take action as a leader. Rather than viewing leadership as a static role, we discussed it in terms of 'leader-ing'—a verb that captures leadership as a dynamic, adaptive process. Embracing this perspective means recognizing that effective leadership involves providing continuous support, engaging in creative problem-solving, and actively fostering team growth to build a collaborative and positive environment.

The concept of leader-ing describes a dynamic, action-oriented approach to leadership that prioritizes adaptability, creativity, and team development within fast-changing organizational environments. This paradigm shifts leadership from a static position or solely a noun, toward a continuous verb—emphasizing fluid support, active creation, and ongoing personal and professional growth for both leaders and their teams.

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Meaning-Making Reinterpretation
Christina Chopin Christina Chopin

Meaning-Making Reinterpretation

"The privilege of a lifetime is to become who you truly are." - Carl G. Jung.

When we contemplate making a change, our reluctance or ambivalence about it can be the result of beliefs about ourselves and the meaning we ascribe to past actions, as well as our sense of agency in relation to change. Transformation is not about eliminating struggle, but about reinterpreting meaning, facing inner conflicts, and integrating unconscious material into conscious awareness. It encourages us not just to accept difficult feelings but to reinterpret them as vital steps in the lifelong art of "becoming."

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Leadership: Cultivating Transformative Collaboration for a Resilient Future
Christina Chopin Christina Chopin

Leadership: Cultivating Transformative Collaboration for a Resilient Future

Leadership is akin to being a skilled gardener who nurtures growth. Yet, it also involves adapting to unpredictable climates and remaining agile, adjusting strategies to foster team resilience and innovation. To become masterful, one must anticipate unforeseen challenges and cultivate an environment rich with the necessary elements for growth, such as trust, open communication, and continuous learning. A robust harvest results from patience, nurturing, and actively removing the weeds (distractions) that can impede progress.

Throughout my executive administrative career, my systems-theoretical orientation, combined with my background as a clinician and professor, has provided me with a broader perspective, enabling me to cultivate a community of professionals preparing for the future in leadership. This mindset, shaped by my journey, has reinforced my awareness that traditional, hierarchical leadership styles often hinder growth and stifle innovation.

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A Systems & Strength-Based Approach with Maladaptive Behavioral Patterns
Christina Chopin Christina Chopin

A Systems & Strength-Based Approach with Maladaptive Behavioral Patterns

A systems-based approach to assessing and intervening in maladaptive behavioral patterns in behavioral health provides the opportunity to support the full range of patterns on the continuum, from functional to maladaptive, and potentially to a diagnosed level of compromised quality of life. Integrating neurobiological, psychosocial, and systemic perspectives, while prioritizing collaborative, strength-based engagement and motivational enhancement to foster sustainable transformation and optimal quality of life.

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Christina Chopin Christina Chopin

Organizational Culture: A Key Leadership Focus to Not Only Survive but Thrive

It is often said that the test of leadership is how an organization faces a crisis. But the real test happens long before an emergency occurs when the leadership creates a culture of cooperation and mutual respect and fosters resilience and innovation among the team. These attributes must be cultivated in times when the organization is stable so they can be seamlessly put into action when any number of critical incidents occur.

As we approach the one-year anniversary of wildfires that impacted thousands of lives in Southern California, I have found myself reflecting on this transformative moment, and what prepared our team to execute a seamless evacuation of our patients and transition into managing their needs as we mobilized alternative support services. The team’s ability to work collaboratively and have trust in one another supported the best possible outcome.

It is the health of an organizational culture that is a fundamental stabilizing force at critical junctures and transitions. The entirety of the team needs a general expression of trust and safety that is exemplified not only by the leaders but also one another. When team members have confidence that their contribution matters, loyalty and commitment become well-earned byproducts of their experience. A healthy organization has members who hold themselves and others accountable for outcome excellence. It is no longer the common belief to tough it out with an organization that is not true to its values and mission. As individuals, we want to end our workday feeling fulfilled and having contributed to something of value. Organizations with a healthy culture are more effective when implementing initiatives that will drive the success of the business. These qualities will become more critical in the evolving healthcare industry and will become the critical differentiator between organizations that thrive versus those that do not survive.

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Transformative Moments: Resilience and Legacy
Christina Chopin Christina Chopin

Transformative Moments: Resilience and Legacy

As we approach the one-year anniversary of wildfires that impacted thousands of lives, I have found myself reflecting on this transformative moment. I believe it was nearly two months after the life-changing wildfire swept through Southern California when I truly felt the enormity of the experience. For 13 days and nights, I saw images in photos and video of the Woolsey Fire. Like so many thousands of others, I sat in disbelief as I reconciled the devastation of which I had been a part. Even as my team and I were abandoning our homes and our treatment center to transport patients out of the fire zone, we could not fathom the scope of the disaster. The impact was staggering:

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